Yes! The journey of our herbs from earth to product is a story of care, quality, and sustainability. We take pride in cultivating a selection of herbs right in our own garden, ensuring they grow in harmony with nature's rhythm. For those herbs we can't grow ourselves, we turn to the local wilderness, foraging responsibly to harness the gifts of our immediate environment. And when we need to source externally, we partner only with reputable companies that share our commitment to sustainability. These suppliers are meticulously chosen for their commitment to ethical and sustainable practices, ensuring that every herb we use meets the highest standards of quality and environmental stewardship. This careful sourcing approach allows us to create products that are not only effective but also respectful of the planet and its resources. All other ingredients used to craft product area always organic.

The herbs that are foraged and/or homegrown are sustainably farmed & harvested, and for our outsourced herbs we partner only with reputable companies that share our commitment to sustainability. These suppliers are meticulously chosen for their commitment to ethical and sustainable practices, ensuring that every herb we use meets the highest standards of quality and environmental stewardship.

If you experience an allergic reaction to one of our products, please discontinue use immediately and seek medical advice. Allergic reactions can manifest as redness, itching, or swelling, and it's important to get appropriate care. Additionally, we encourage you to inform us about the reaction by providing details about the product and your experience. This helps us ensure the safety and satisfaction of all our customers. At Magnetic Moon, we prioritize using high-quality, natural ingredients, but we also recognize individual sensitivities vary. Always check the ingredient list and consider a patch test if you have sensitive skin or allergies.

To ensure our products retain their quality and effectiveness, we recommend storing them in a cool, dry place away from direct sunlight. Our oxymels should be consumed within 6 months of opening for optimal freshness, while our herbal teas are best enjoyed within 1 year if stored properly. Always ensure the container is tightly sealed after each use to maintain the integrity and potency of the herbs. Proper storage is key to enjoying the full benefits of our natural products.

At Magnetic Moon, our herbal teas are the only products that are completely vegan-friendly, as they are made exclusively from plant-based ingredients. Our other products, including oxymels, salves, and lip balms, contain honey and beeswax, which are not vegan. We always aim to provide clear ingredient information, so we recommend checking the individual product descriptions for specific details. If you have any further questions about a product's suitability or ingredients, please feel free to reach out to us.

At Magnetic Moon, we strive for your complete satisfaction with our products. While we don't accept returns due to the nature of our items, we are committed to addressing any concerns you may have. If you're not fully satisfied with your purchase, please contact us as soon as possible. We'll work with you to find an appropriate solution, whether it's product advice, usage tips, or other forms of support. Your happiness and well-being are our top priorities, and we're dedicated to ensuring a positive experience with our brand.

Currently, we do not offer samples, but we're considering this for the future. Our products come in various sizes, providing options for you to try them without committing to a full-size purchase. Stay tuned for updates on sample availability by subscribing to our newsletter.